If the camera isn’t functioning on a mobile device, follow these steps: On Android Phones: On iPhones:
What if the camera doesn’t work during a video call on a mobile device Read More »
If your camera is not working, check that the camera icon on the video call is not red or clicked
What should I do if my camera is not working during a virtual session Read More »
Absolutely. If you experience any difficulties or have questions during the password recovery process, our technical support team is available
If you are part of an organization, and your account has been canceled by the organization, we will not be
Is account recovery possible if I’m part of an organization that canceled my account Read More »
For security reasons, account recovery typically involves assistance from our support team. Contact them at support@trova.health, and they will provide the
Can I recover my account on my own without the original email access Read More »
If you no longer have access to the email address used during registration, please contact our support team at support@trova.health. They
What should I do if I no longer have access to the email used during registration Read More »
