What should I do if I see a failed payout in my Paystack
If you encounter a failed payout in your Paystack portal and are not receiving payment, it’s likely due to an […]
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Why aren’t my invoices downloading
Invoices are supplied in a PDF format, and they require an application such as Adobe Reader for proper downloading. If
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I can’t find the email in my inbox, what should I do
First, check your spam folder. If you don’t find the emails there, contact support@trova.health or get in touch with your provider for
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I unsubscribed from emails, how can I subscribe again
If you’ve unsubscribed from emails but want to resubscribe, email your request to support@trova.health. It’s important to receive Trova emails as
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I haven’t received the email with the appointment link, what should I do
Check your spam folder. Appointment emails are sent once the session is booked, 24 hours prior, and 30 minutes before
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How can I use headphones, such as AirPods, as a provider during a virtual call
If you want to use headphones connected to your computer, click on the settings gear in the top right corner
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