What are the different roles in team management
Team management comprises four distinct roles, each tailored to specific responsibilities: This role is for a user that sees clients […]
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What is team management, and who can access it
Team management is a centralized hub where administrators oversee all team members, including providers, staff, and administrators. Access to team
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Does a payment link and invoice get sent out when I mark insurance payment and then click “Generate invoice” in the “Mark Session Complete” section
No, when you mark insurance payment and click the “Generate invoice” button, nothing is sent out to the client. Here’s how
How often does medical aid send payments
Payment dates vary among medical aid providers. Some conduct one payment run per month, while others may have two payment
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Are there alternatives to submitting medical aid claims manually via email
While some companies offer Electronic Data Interchange (EDI) for medical aid submission, they tend to be costly and lack other
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Is there a cost associated with submitting medical aid claims through Trova
No, submitting medical aid claims through Trova is free and fast for you.
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